Privacy Policy

At ValtenGear, your privacy and trust are extremely important to us. This Privacy Policy explains what information we collect when you visit our website, how we use it, and the measures we take to keep your data safe. By using our site or placing an order, you agree to the practices described in this policy.

This Privacy Policy applies only to ValtenGear.com and the services we offer through this website. We are not responsible for the privacy practices of any third-party websites linked from our site.

1. Commitment to Your Privacy

ValtenGear respects the privacy of every visitor and customer. Any personal information you share with us is handled securely and confidentially.

2. Information We Collect and How We Use It

a. When Using Our Services

When you place an order or register for any service on our website, we may ask for personal information such as:

  • Name
  • Email address
  • Shipping address
  • Payment details
  • Phone number

This information is collected to process your order, deliver your products, and provide customer support. Your data is stored securely on our protected servers or trusted third-party providers. We do not combine this information with unrelated data.

b. Communication

If you send us an email or message through our website, we may store the communication to help us respond and support you better.
Any information shared is stored securely and used only for the purpose of resolving your inquiry.

c. Cookies & Analytics

Our website uses cookies and similar technologies to improve your browsing experience and to help us understand how visitors interact with our site.

Cookies allow us to:

  • Analyze website performance
  • Personalize content
  • Improve functionality
  • Track traffic patterns
  • Improve our marketing efforts

The data collected through cookies may be processed by our secure servers or by trusted third-party analytics partners (e.g., Shopify, Google Analytics).

You can disable cookies through your browser settings, but some website features may not function correctly without them.

3. Purpose of Data Collection

ValtenGear does not collect or use personal data for purposes other than:

  • Fulfilling orders
  • Providing customer service
  • Improving our website
  • Sending updates or marketing (only with permission)
  • Compliance with legal requirements

No additional uses will occur without your explicit consent.

4. Changes to This Privacy Policy

This policy may be updated from time to time to reflect changes in our website, services, or legal requirements. We recommend reviewing this page regularly to stay informed of how we protect your information.

5. Your Rights Over Your Data

As a visitor or customer, you have the right to:

  • View the personal information we hold
  • Request corrections
  • Request deletion of your personal data
  • Opt out of marketing communications

Unsubscribing from Emails

Each email we send includes a link that allows you to update your preferences or unsubscribe.

Updating or Removing Your Information

If you wish to modify or delete your personal data, please contact us using the details below.

6. Managing Cookies

Most browsers accept cookies automatically. If you prefer, you can adjust your browser settings to:

  • Reject all cookies
  • Notify you when a cookie is being placed
  • Delete existing cookies

Please note that disabling cookies may affect website functionality.