Terms & Conditions

Last Updated: November 2025

Welcome to ValtenGear. By accessing or using our website (www.valtengear.com) and purchasing our products, you agree to be bound by the following Terms & Conditions. Please read them carefully. If you do not agree, please do not use our website or services.

These Terms apply to all visitors, customers, and anyone who interacts with ValtenGear.

1. General Information

ValtenGear  is an online retailer specialising in wallets, accessories, and everyday carry gear.

By visiting our site, you acknowledge that you are at least the age of majority in your country, or you are using the website with the permission of a parent or legal guardian.

We reserve the right to update, modify, or replace these Terms at any time. Changes take effect immediately upon posting to our website.

2. Use of Our Website

You agree not to use our website for:

  • Any unlawful, fraudulent, or abusive activity
  • Violating international, federal, provincial, or local regulations
  • Uploading malicious code or attempting to harm the website
  • Collecting personal information of other users

We may refuse service to anyone for violating these terms.

3. Product Information, Availability & Pricing

We make every effort to display accurate product descriptions, colours, and images. However, variations may occur due to device display or manufacturing differences.

We reserve the right to:

  • Limit quantities
  • Discontinue products at any time
  • Modify pricing and product information without notice

Prices on our website are displayed in your local currency when possible.

4. Orders & Payments

By placing an order, you confirm that:

  • You are authorised to use the payment method
  • All information provided is accurate and complete

We accept major payment methods including Visa, Mastercard, Amex, PayPal, and others depending on your location.

We reserve the right to refuse or cancel any order due to:

  • Suspected fraud
  • Invalid payment
  • Product unavailability
  • Violations of these Terms

If an order is cancelled after payment, you will be refunded in full.

5. Shipping & Delivery

Shipping times vary based on destination and local postal services.

Full details are available on our Shipping Policy page.

Customers are responsible for providing accurate delivery information. We are not responsible for delays or losses caused by:

  • Incorrect addresses
  • Customs inspections
  • Courier delays
  • Force majeure events (weather, strikes, etc.)

6. Returns & Refunds

Our return policy lasts 90 days from the delivery date.

Items must be unused, in original condition, and in original packaging to qualify.

Full details are available on our Return Policy page.

We reserve the right to deny returns that do not meet the eligibility criteria.

7. Intellectual Property

All content on the ValtenGear website—logos, branding, images, graphics, text, product names, and designs—is the property of ValtenGear and protected under copyright and trademark laws.

You may not reproduce, distribute, or use any content without written permission.

8. Third-Party Services & Links

Our website may contain links to third-party websites or use third-party tools (such as payment providers).

We are not responsible for:

  • The content of external websites
  • Their privacy practices
  • Their terms or actions

We encourage you to read the terms and privacy policies of any third-party site you visit.

9. Limitation of Liability

To the fullest extent permitted by law:

  • ValtenGear is not liable for any direct, indirect, incidental, punitive, or consequential damages arising from the use of our products or website.
  • We are not liable for losses resulting from delays, shipping issues, technical errors, or misuse of our products.

Your use of our website and products is at your own risk.

10. Indemnification

You agree to indemnify and hold harmless ValtenGear, its employees, partners, and affiliates from any claim or demand arising from your violation of these Terms or misuse of the website.

11. Governing Law

These Terms are governed by applicable laws in:

  • The United Kingdom
  • The United States
  • Canada

depending on your place of residence.

Any disputes will be handled in the appropriate courts within your jurisdiction.